🔒 Privacy & Security

V1111 Privacy Policy — How We Keep Your Data Safe

V1111 believes every member's personal data belongs to them. In this privacy policy, we clearly explain what information we collect, how we use it, and how we keep it secure.

Last Updated: January 2026 SSL encrypted Published in English

This privacy policy was last updated in January 2026. Continued use of v1111 means you accept this policy.

1 Introduction

V1111 (https://v1111.pro) is a trusted online gaming platform serving millions of members across Bangladesh. We believe transparency and reliability are the foundation of any lasting relationship. That is why our privacy policy is written in plain language so every member can easily understand it.

This privacy policy applies to the v1111 website, mobile app, and all related services. When you register, log in, play games, or use any of our services, you are considered to have voluntarily accepted this privacy policy.

In short: We only collect the data we need, keep it secure, and never sell it to any third party without your consent.

2 What data we collect

When you register and use our services on v1111, we collect various types of information. This falls into two categories — information you provide directly, and information collected automatically.

Type of Information Example Purpose
Identity Information Name, date of birth, national ID KYC verification and age confirmation
Contact Information Mobile number, email, address Account management and notifications
Financial information BKash/Nagad number, bank account Deposit & Withdrawal Process
Device Information IP address, browser, OS Security Monitoring
Gaming information Bet history, wins/losses, sessions Service Improvement & Responsible Gaming
  • Information you provide during registration is stored directly on our servers in encrypted form.
  • Information discussed in support chats is also recorded and used to improve service quality.
  • If you log in via social media, limited information may be retrieved from that platform.
  • Location data is used solely to verify that you are in a permitted jurisdiction.

3 How Information Is Used

V1111 uses collected data solely for specific, legitimate purposes. We never use your information unnecessarily or sell it to third parties.

  • Account management: For registration, login, password recovery, and profile updates.
  • Payment Processing: To confirm deposits and withdrawals and to prevent fraud.
  • Customer support: To respond to your complaints and queries promptly.
  • Promotional Communications: To inform you about bonuses, offers, and promotions (you may opt out at any time).
  • Legal obligations: To meet regulatory authority requirements.
  • Responsible Gaming: To analyze gaming behavior and identify and prevent problematic patterns.
  • Platform Development: To analyze usage patterns and deliver a better experience.
Your control: If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time from your account settings.

4 When Information Is Shared

V1111 never sells your personal information. However, limited data may be shared in specific circumstances:

  • Payment Provider: Minimal data is shared with bKash, Nagad, Rocket, or your bank solely to process transactions.
  • Game providers: Necessary data shared with licensed third-party providers for game operations.
  • Law enforcement agencies: We are required to provide data when ordered by a court or requested by a government authority.
  • Audit and regulatory bodies: To ensure compliance with licensing requirements.
Disclaimer: v1111 does not sell your data to advertisers or data brokers. That is our promise.

We enforce strict confidentiality agreements with any third parties we share data with. They may only use that information for the specific purpose it was shared.

6 Data Protection Methods

V1111 uses industry-leading technology to protect your data. Our security is built across multiple layers so that even if one layer is compromised, your information stays safe.

  • 256-bit AES Encryption — for all stored data.
  • TLS 1.3 protocol — securing data in transit.
  • Two-Factor Authentication (2FA) — an extra layer of security for account access.
  • Firewall and DDoS protection — to defend servers against attacks.
  • Regular security audits and penetration testing.
  • Immediate alert and account lock if suspicious login activity is detected.
Your role: Use a strong password, never share it with anyone, and keep 2FA enabled. Security is a shared responsibility — yours as much as ours.

7 How Long Information Is Retained

V1111 retains your data only for as long as necessary. All information is kept in our systems while your account remains active. After an account is closed, certain data is retained for a defined period as required.

  • Transaction and financial records: 5 years (as required by law).
  • KYC documents: retained for up to 3 years after account closure.
  • Support chat logs: 1 year.
  • General browsing data: 90 days.

After the designated period, data is securely deleted or anonymized.

8 Your privacy rights

As a v1111 member, you have a number of important rights over your own data. We fully respect and uphold every one of them.

Your rights

Your Data Protection Rights

Every v1111 member has the following rights over their personal data

👁️
Right to Access Information

You have the right to know what data we have collected about you and to receive a copy of it.

✏️
Right to Rectification

You may request corrections or updates to any inaccurate or incomplete information at any time.

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Right to Erasure

You may request deletion of your data under certain circumstances (excluding legally mandated retention).

Right to Object to Processing

You may object to your data being used for marketing or non-essential purposes.

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Right to Data Portability

You can receive your data in a structured format and transfer it elsewhere.

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Right to Withdraw Consent

You may withdraw your consent at any time; however, any processing carried out prior to withdrawal remains valid.

To exercise your rights: Contact our support team. We typically respond to all requests within 30 days.

9 Minor Protection

V1111 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

A note to parents: If you believe your child has created an account on v1111, please contact our support team immediately. We will take swift action.

10 Privacy policy updates

Our privacy policy may be updated to keep pace with changes in technology and applicable law. We will notify you of any significant changes via email or in-app notification.

  • You will be notified at least 14 days before any changes take effect.
  • Continued use of the platform after changes have been made constitutes acceptance of the updated policy.
  • You may contact our support team to request an archived copy of a previous version of the policy.

The date of the latest update is always shown at the top of this page, so we encourage you to check back regularly.

11 Contact Us

If you have any questions, complaints, or requests about our privacy policy, please get in touch. Our dedicated privacy team is available seven days a week.

Email: [email protected]
Support: 24/7 support available via live chat
Response Time: Responses are typically provided within 24-48 hours
Why v1111 is trusted

Our commitment to protecting your privacy

V1111's privacy policy isn't just words on paper — it's put into practice every single day.

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End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit AES encryption. No third party can ever access your information.

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Zero Data Sale Policy

V1111 never sells your personal data to advertisers or data brokers. This is a core commitment we stand by.

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Transparent Data Practices

We are transparent about what data is used and why. No hidden purposes, no vague language.

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Full User Control

You have full control to view, correct, or delete your data at any time. Requests can be made whenever you need.

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Adherence to international standards

V1111's privacy policy is built to meet international data protection standards, giving you world-class security.

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24/7 Bangla Support

Our support team is always on hand to help with any privacy-related questions or concerns.

Play Safe, Enjoy with Peace of Mind

Register under v1111's privacy policy and join Bangladesh's most trusted gaming platform. Your data is secure, your gaming experience is great.

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